Terms and Conditions
Download our Terms & Conditions HERE!
2025-2026 Standard Terms & Conditions
For Wholesale Customers
Updated September 1, 2025
- TIMELINE Please pre-book orders early as many items sell out in advance; ordering from available inventory short-notice is typically more limited. Pre-booking for the spring season begins in fall. Peace Tree Farm LLC (hereinafter “PTF”) posts availability weekly via newsletter and on the website for the 13-week period ahead. Inventory is sold on a first-come basis. The last chance for submitting an order request or change is the Wenesday prior to the ready/ship week.
- ORDERING Order requests may be placed via email (orders@peacetreefarm.com) using order forms found on our website (www.peacetreefarm.com with password) or via links in the newsletter. Customers must have a current, signed Standard Terms and Conditions agreement on file with Peace Tree Farm LLC before orders will be confirmed. The signed agreement should be sent in with your order forms. Acknowledgements often sent from sales@peacetreefarm.com
Peace Tree Farm will review your order request, work with you to address any questions or changes, and email back an order acknowledgement. The acknowledgement verifies the order has been placed and is subject to cancellation policies. It is the responsibility of the customer to verify order accuracy and timing once the customer receives the order acknowledgement.
New orders and/or changes to existing orders must be received no later than Wednesday at 4pm the week prior to requested ship date. Changes can include additions to the order or comparable substitutions, subject to availability. The cancellation policy applies to order items removed by the customer without comparable substitution that exceed 10% of the total order (see #7 below).
- PRICING and MINIMUMS Wholesale prices are listed for each plant but are only sold as part of a FULL tray, as indicated on order forms. Minimum quantities apply for all orders; $50 fee for below minimum orders. Stock and specimen plant pricing is determined at time of purchase. Pricing and product listings are subject to change at any time and are at the discretion of Peace Tree Farm LLC.
- PATENTED PLANTS Plant royalties and marketing fees are included in the list price of all patented plants on order forms. Royalty and marketing fees are subject to change without notice. Unauthorized propagation of all patented varieties is prohibited without approved license. Tags are required for resale of some patented varieties.
- PAYMENT OPTIONS & CREDIT TERMS NEW 2026 Peace Tree Farm LLC accepts cash, check, ACH, and major credit cards. Payment links are sent via email for all shipped orders and must be paid within 24 hours. All orders are COD unless credit terms have been established. A 3% fee will be added to ALL credit card transactions.
Deposits of 25% are required on lavender orders over $1000 and all custom-grown orders. Lavender and custom-grown orders will NOT be produced or reserved until deposit is received, and the Terms and Conditions form is signed and returned.
SHIPPING METHODS, MINIMUMS AND FEES
Fed-Ex Express or UPS: All orders are shipped by FedEx Express 2 Day, UPS 2 day, or FedEx LTL Freight and is based upon dimensional weight and is assessed and added to customer invoices at the time of shipping. Shipping rates are determined by the carrier and are subject to change without notice. Estimates may be given upon request but are subject to change. Pallet Shipper Questionnaire completion is required in advance for all pallet orders.
Box orders – US and Canada – Freight rate added to invoice at the time of shipping
Finished plant material (quarts, 4” pots, etc.) typically cannot be shipped in individual boxes, see pallet information
102/split 51 count liners | 300 plant count minimum | 1 box $9 |
72 count tray | 288 plant count minimum | 2 boxes $9 per box |
Pallet shipper – LTL freight US and Canada – Freight rate added to invoice at the time of shipping
102/split 51 count liners | 48 tray min/96 tray max | $170 pallet materials and labor |
72 count tray | 32 tray min/48 tray max | $170 pallet materials and labor |
Finished plants (4” pots, quarts, etc.) | 30 tray minimum per pallet 60 tray maximum per pallet (recommended) | $170 pallet materials and labor |
Boxed Pallets – LTL freight US and Canada – Freight cost added to invoice at the time of shipping
Boxed Pallets for finished material are not available during peak spring shipping weeks 16-24
102/split 51 or 72 liners | 6 box minimum 24 box maximum per pallet | $9 per box + $2 Winter Pack per Box |
Finished plants such as 4” pots, quarts, 8” & 12” hanging baskets | 12 box minimum (18 trays) 24 box maximum per pallet | $9 per box + $2 Winter Pack per Box |
Customer Pick-Up Weeks 1-25 & 36-52 $500 minimum or meet the boxed liner minimums. Weeks 25-36 $300 min. or meet boxed liner minimum. Pickup Wednesday or Thursday 9-3; appointment must be scheduled in advance. It is the customer’s responsibility to confirm the quantity and quality of ordered items before accepting the order. Claims for shortages or issues with quality will not be accepted once the pick-up order has left the premises. A 20% restocking fee will be assessed on orders not picked up as scheduled.
Peace Tree Farm Truck Delivery Fees are based on driving distance from Kintnersville, PA. Requests for truck deliveries must be made a minimum of two weeks in advance and may be refused. Peace Tree Farm reserves the right to determine your delivery day based upon our delivery schedule.
PTF Truck Delivery – Generally available year-round within 100 miles of Peace Tree Farm in PA and NJ. For travel to other states, longer distances, and/or unusual delivery situations, minimums and delivery fees will be quoted on an individual basis. Please pre-book truck deliveries at the beginning of the spring season. Peace Tree Farm LLC may add a fuel surcharge in response to current fuel costs.
0-50 miles, in PA/NJ | $1500 Minimum Order | 10% of invoice, $150 minimum |
51-100 miles, in PA/NJ | $2000 Minimum Order | 10% of invoice, $250 minimum |
Philadelphia | $2500 Minimum Order | 10% of invoice, $300 minimum |
New York City Metro Area (Long Island extra – ask for quote) |
$3000 Minimum Order |
10% of invoice, $400 minimum
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100+ Miles (Upstate NY, CT, MA, RI, DC, Baltimore ) |
Please Inquire |
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*CC Carts – One way CC cart rentals are available to use for shipping with Peace Tree Farm, inquire for more information.
CANCELLATIONS Once an order acknowledgement is issued by Peace Tree Farm LLC, order cancellations will only be accepted with written notice from the customer at least eight weeks prior to the scheduled ship date. Custom order cancellations cannot be cancelled once production has started (orders placed in advance with specific production needs). If plant material is refused, customer is responsible for invoice payment in full. All other orders cancelled with less than eight weeks of notice will be billed a 25% cancellation fee. Confirmation of cancellation must be secured via email or the order is not considered to be cancelled. This policy also applies to items removed by the customer from orders that, in sum, are in excess of 10% of the total original order.
- CLAIMS POLICIES We strive to deliver quality plants fulfilling orders as scheduled to all customers. Should there be a need to file a claim, customers are required to provide the following information via email, within 48 hours of the receipt of the order: Peace Tree Farm invoice number, arrival date, a list of plants and quantities in question, and a written description of the issue. Include photos of the damaged plants and/or boxes with tray or plant labels visible. Please send all claims, including photos, to orders@peacetreefarm.com.
Credit and Replacement Requests: The information provided by the customer will enable Peace Tree Farm to respond and help you to resolve your claim in a timely manner. Replacements are subject to availability. Refunds that are approved by Peace Tree Farm are issued as credit to your next order. Credit(s) will not be issued for claims received after 48 hours from order receipt.
Transit Damage Claims: Transit damage MUST be noted when RECEIVING the order and noted on FedEx/UPS or Peace Tree paperwork. DO NOT discard or refuse freight shipments. Transport claims must be filed with the carrier by the customer within 48 hours of order receipt. Without the damaged boxes or photos, carriers have the right to deny the claim. If the carrier delivers to an address other than the one listed on the shipping label, Peace Tree Farm is NOT liable for this. A claim must be filed with the carrier.
Force Majeure Peace Tree Farm LLC shall not be responsible or liable for any delays in service completion due to any cause or condition beyond its control, including but not limited to fire, flood, earthquake, labor dispute, shortage of materials or supplies, riot or other civil disobedience, war, acts of God or nature, accident, or any acts of any government.
- GUARANTEES & LIMITATION ON LIABILITY Peace Tree Farm LLC guarantees that plants are visually and apparently healthy and true to name, as inspected by the Pennsylvania Department of Agriculture, and in good condition at the time of shipment. Due to environmental and planting conditions beyond our control, Peace Tree Farm will not guarantee the life and productivity of any plant and is not liable for plant materials or any costs once they are potted or planted by the customer or offered for resale. We will gladly remedy ‘not true to type’ variety problems with replacements of the correct variety, at our sole discretion. Replacement plants will be provided as soon as production plans permit. Under no circumstances will Peace Tree’s liability exceed the cost of the plants.
- LIMITATION OF WARRANTY Peace Tree Farm LLC warrants, to the extent required by law that merchandise conforms to the description appearing in Peace Tree Farm’s catalog and on container labels, within recognized tolerances. PEACE TREE FARM MAKES NO OTHER OR FURTHER WARRANTY, EXPRESS OR IMPLIED. ALL OTHER OR FURTHER WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, TITLE, NON–INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED. Certain merchandise may be separately warranted by the manufacturer. Peace Tree Farm does not adopt or ratify any manufacturer warranties, express or implied, and Peace Tree Farm shall have no liability thereunder. Peace Tree Farm does not adopt or ratify any manufacturer warranties, express or implied, made by Purchaser upon resale of the merchandise, and Peace Tree Farm shall have no liability thereunder.
- LIMITATION OF REMEDY Purchaser’s sole and exclusive remedy shall be refund of the purchase price. Peace Tree Farm’s Liability, whether for breach of contract, breach of warranty, negligence, product liability or any other theory of liability, is limited to the amount of the purchase price. Under no circumstances shall Peace Tree Farm be liable for damages in excess of the purchase price, or for any special, incidental, indirect or consequential damages.
- INDEMNITY By accepting merchandise, Purchaser agrees to defend Peace Tree Farm LLC, to hold it harmless and indemnify it from and against any claim or loss asserted by any or all transferees of such merchandise or users of the products of such merchandise who are not notified by Purchaser in writing of Limitation of Warranty, Limitation of Remedy, Mandatory Arbitration, Governing Law Jurisdiction and Venue in language substantially equivalent to that contained in these Terms and Conditions of Sale.
- EXCLUSION OF OTHER WARRANTIES THE LIMITED WARRANTY STATED ABOVE IS THE LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND PEACE TREE FARM LLC HEREBY DISCLAIMS ANY AND ALL OTHER WARRANTIES OF ANY KIND OR NATURE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR FUTURE GROWTH. NO WARRANTIES OR REPRESENTATIONS MADE AT ANY TIME BY ANY REPRESENATITVE OF PEACE TREE FARM SHALL BE EFFECTIVE TO VARY OR EXTEND THE LIMITED WARRANTY OR OTHER TERMS.
- APPLICABLE LAW These terms and agreements shall be deemed made in Bucks County, Pennsylvania and shall be governed by Pennsylvania law without regard to its conflict of laws and principles.
